Privacy Policy

1. Overview

Mock Test Mitra™ ("we", "us", "our") provides online mock tests and study resources to help users prepare for competitive examinations. We respect your privacy and are committed to protecting any personal information you share with us when using our website and services.

This Privacy Policy explains what information we collect when you use our website and how it is used, stored, and protected.

2. Information We Collect

When you create an account or log in, we collect limited personal information required to provide our services. This may include:

• Email address (used for account creation and authentication)
• Account credentials (managed securely via our authentication provider)
• Name and basic profile details, if you sign in with Google or fill in your profile
• Test results and performance data linked to your account

In addition, like most websites, we automatically collect limited technical information when you visit the site, including:

• IP address
• Browser type and version
• Device information
• Pages visited on the website
• Date and time of access
• Referring website or link

This technical information is used only for security, performance monitoring, and improving the functionality of the website.

3. Cookies

Our website uses cookies to ensure the site functions properly and to improve user experience. These cookies may include:

• Essential cookies – required for core functionality such as maintaining your login session and test progress.
• Analytics cookies – used to understand how visitors interact with the website so we can improve content and usability.

You may disable cookies through your browser settings. However, some features of the website — including login and test submission — may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate and improve the platform. These may include services for user authentication, secure data storage, and website analytics. Such providers are permitted to process your data only as necessary to deliver these functions and are governed by their own privacy policies.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. User Accounts & Data

Registered users can access their test history and performance analytics through their account. Your account data (email and test results) is stored securely and is not shared with other users.

You may request deletion of your account and associated data by contacting us at the email address below, or by using the account-deletion option in your account settings where available.

6. Your Rights

In line with India's Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

• Access — request a summary of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete personal data.
• Erasure — request deletion of your account and associated personal data (subject to records we must retain by law).
• Grievance redressal — raise a complaint about how your data is handled.
• Withdraw consent — where processing is based on consent, withdraw it at any time (this may limit the features we can provide).

To exercise any of these rights, contact us at the email address in the Contact section. We respond to verified requests within 30 days. If you are not satisfied with our response, you may escalate to the Data Protection Board of India.

7. Data Retention

• Account data: retained while your account is active, deleted within 30 days of a verified deletion request.
• Test results and performance analytics: retained with your account; deleted with it.
• Technical logs and analytics events: retained up to 24 months, then deleted or anonymised.

8. Children's Privacy

Our services are intended for students and exam candidates. Under the DPDP Act, users below 18 years of age should use the platform with the consent of a parent or guardian. We do not knowingly serve targeted advertising to, or behaviourally profile, users under 18.

If we become aware that personal data of a child has been collected without appropriate consent, we will take steps to remove that information.

9. Data Security

We take reasonable technical and administrative measures to protect our website and any collected data from unauthorised access, misuse, or disclosure.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page.

Continued use of the website after changes indicates acceptance of the updated policy.

11. Contact

If you have any questions regarding this Privacy Policy, you may contact us at: mocktestmitra@gmail.com